top of page

Cancellation Policy

Your appointments are very important to us. We understand that sometimes schedule adjustments are necessary; therefore, we respectfully ask for at least 24 hours’ notice for any cancellations or rescheduling of appointments.

  • Cancellations or reschedules with less than 24 hours’ notice will incur a 50% cancellation fee of the booked service total.

  • No-shows may be charged the full amount of the appointment.

This policy allows us to manage our schedule effectively and accommodate other clients who may be waiting for appointments. We appreciate your understanding and support.

Privacy Policy

​

Marlyse’s Beauty & Skin Studio is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles (APPs) outlined in the Privacy Act 1988 (Cth).

1. What Information We Collect

We may collect personal and sensitive information from you, including:

  • Full name, date of birth, contact details

  • Health and medical history relevant to your skin

  • Details of your skin concerns and goals

  • Information disclosed during consultations

  • Photographs (with your consent) for treatment tracking

This information helps us provide safe, effective, and personalised treatments.

2. How We Collect Information

We collect information:

  • Directly from you via consultation forms, online bookings, or during in-person appointments

  • Through consented photographs for treatment documentation

3. Why We Collect This Information

We collect and use your personal and health information to:

  • Assess your skin and health history

  • Deliver tailored dermal therapy and beauty treatments

  • Maintain accurate treatment records

  • Communicate with you about your appointments, aftercare, and ongoing services

4. How We Protect Your Information

Your personal information is stored securely and is only accessible by authorised staff. We take all reasonable steps to protect your data from misuse, loss, unauthorised access, or disclosure.

5. Disclosure to Third Parties

We do not share your personal information with third parties unless:

  • It is required by law, or

  • You have given consent

We do not sell, rent, or trade your personal information to any external organisations.

6. Accessing and Updating Your Information

You have the right to access the personal information we hold about you and request corrections if it is inaccurate. Please contact us directly to make a request.

7. Consent

By attending appointments and completing consultation forms, you consent to the collection and use of your information as outlined in this policy.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal or operational requirements.

9. Contact Us

If you have any questions or concerns about your privacy or would like to access your information, please contact:

Marlyse’s Beauty & Skin Studio
📧 info@marlysesbeautyskinstudio
📞 0400768686
📍 Menai Studio

bottom of page